Managed Colocation Hosting
With Caronet, Managed Colocation means greater flexibility and greater control. This is because we actually customize each Managed Colocation Solutions to your needs. We’ve invested heavily in infrastructure and management tools so that you don’t have to. We take on the responsibility of managing your data center requirements and even provide options to manage your servers, firewalls and other equipment to help you create greater efficiencies.
Benefits of Managed Colocation
While Colocation is a great step towards ensuring that your business has power, space and availability for your infrastructure, by implementing Caronet’s Managed Colocation Solution you are stepping into another echelon of infrastructure management.
- Support - With an unmanaged environment you are forced to make available a staff member or members 24 x 7 x 365 to tend to your infrastructure needs. Our Managed Colocation Solution removes that burden and allows our highly skilled and experienced technical support team to become responsible for your data center footprint. In doing so, your company and staff can focus on the core objectives to your business instead of the infrastructure supporting it.
- Peace of Mind - Data center maintenance and day to day operations must be handled 24 hours a day. With Managed Colocation, you can have peace of mind knowing that you have the technical support to ensure all server and network hardware is healthy and optimally running, all power infrastructure including A/B power deployments are balanced and available and that your overall physical infrastructure is under the watchful eye of experts.
Managed Colocation Services Include
- Network Support (optional)
- Hardware Support
- 24/7 Emergency Support
- OS installations
- KVM Access (optional)
- 30 Day Temporary Storage
- Power Support
- Server Reboot
- Rack and Stack
- Customized Smart Hands Options
Managed Colocation Policies and Procedures
- Inventory Control - Check In / Check out / Inspection process
- Damaged Equipment Notification and Return policy
- Clear labeling of all equipment and cables for installation (Pre-Shipping)
- Detailed descriptions and diagrams for equipment placement and cable configuration
- Trouble Shooting Notification Procedures - Equipment failure / Problems detected
- Power-up procedures
- Shelving and Racking requirements / Equipment Mounting
- Connection of customer cables per customer instructions
- Connection of equipment to facility power systems
- Customer contact information for technical support
- Process Notification Procedures