Managed Cloud Hosting

So you want the flexibility of Cloud hosting, but you don't want to manage it. You've come to the right place. Caronet's team of experts offer managed Cloud hosting to help you determine exactly what you need in a Cloud, build it to your specifications, and manage it ongoing. With us you get the best Cloud features around—flexibility, reliability, security and speed—plus top-rate benefits, including migration with absolutely no downtime. Our managed Cloud hosting will give you complete confidence that your business needs are taken care of in full.

Caronet offers two levels of Managed Cloud support. Caronet Managed Cloud – Performance and Caronet Managed Cloud – Professional. Both levels of support were created with the customer in mind, allowing you to choose the best level of support that you need instead of overspending on support that may not be required. Check the managed cloud services and features chart listed below to help you determine which managed option suits your needs best.

For more details on the advantages and pricing of Performance and Professional level managed services click here.

What do I get? Cloud Managed Cloud - Performance Managed Cloud - Professional
Network Uptime Guarantee 99.999% 99.999% 100%
24x7x365 Monitoring Server OS/Services Available
24x7x365 Monitoring Server Uptime Available
24x7x365 Help Desk Support
24x7x365 Certified Senior Engineering and Support Team
Off-Site Server Backup Available 25 GB 100 GB
Unmetered Backup Bandwidth Available
30 Minute Guaranteed Ticket Response Time
Data Center with Redundant Electrical/HVAC/Network
Server Backup (Daily)
On-Demand Self-Service Provisioning
Remote Hands (1)
Hardware Uptime and Replacement Guarantee
Root Access Privileges
Security Vulnerability Monitoring Available Available
Resource Monitoring (2) Available Available
Firewall Available Available
Proactive Environment Analysis and Recommendations Available
Database Administration Service Available
Name Server and DNS Management (3) Available
Server Migrations and Server Transfers (3) Available
Pro-Active Monitoring and Server Migration
Operating System and Application Support (see complete list) (4)
Monthly Reports
Server Back Up Recovery and Restoration (5)
Core Services Support
Unlimited Linux Server Administration
Custom Name Server and DNS Management
Server Security Updates (6)
Initial Linux Security (7)
Dedicated Account Team
Dedicated Customer Care Manager
Assigned Technical Account Manager
Administration Team
Server Administration Consultation
First Hour of Custom Scripting
Log Analysis Explained
Proactive Server Security
Hacked Analysis and Recovery
Server Cluster Management and Setup
Server Kernel Upgrades
Resource Monitoring Alert
Custom Need Based Security
Term Based Contracts
  1. Remote hands means help at the console when there are problems you may be unable to solve remotely.
  2. We can monitor your resource usage and recommend hardware upgrades or downgrades based on your needs.
  3. Must be completed using one of our supported Control Panels.(link for our control panels)
  4. Does not include installation of Zen, IonCube, or customized PHP configurations.
  5. Additional Backup space may be purchased if required.
  6. Vendor Supplied via package repository.
  7. May only be applied to new server order.

Supported Operating Systems

  • RedHat Linux - Latest 32/64 bit
  • CentOS Linux - Latest 32/64 bit
  • Ubuntu Linux - Latest 32/64 bit
  • FreeBSD - Latest 32/64 bit
  • Windows 2008/2012 Standard
  • Windows 2008/2012 Enterprise

Supported Add-On Software

  • Apache 2.0/2.2
  • Nginx
  • Lighttpd
  • PHP 5 (1)
  • MySQL 5.X
  • Perl
  • Exim
  • Postfix
  • Bind
  • Pure-FTPd
  • vsftpd
  • Horde Webmail
  • SquirrelMail
  • MSSQL 2005/2008 Standard/Enterprise
  • MSSQL Work Group
  1. Does not include installation of Zen IonCube or customized PHP configurations.

Supported Control Panels

  • Virtuozzo
  • cPanel
  • Plesk

Supported Plugins

  • Fantastico
  • RVskin
  • RVSitebuilder