Support

Technical Support

Caro.Net maintains two different support groups. Please check your product against the list of support products to ensure you receive in the best service.

CaroHosting

Supported Products: Any dedicated server or managed server environment

• Helpdesk: http://support.carohosting.com
• Forums: http://forums.carohosting.com
• Knowledgebase: https://support.carohosting.com/index.php?x=&mod_id=2
• Support Email:
• DNS Requests:
• IP Requests:
• Abuse:

Availability:

• 24/7 onsite Tier II technicians.
• 24/7 Managed Services and Tier III technicians.

CaroNet

Products supported: Co-Location, Managed Inventory, Broadband, Connectivity.

• (704) 643-8330 option 2

Emergency Tech Support

• (704) 643-8330 option 4